Privacy Policy

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form (name, email address, phone number, company name, message content)
• Subscribe to our blog or newsletter (email address, name)
• Participate in surveys or provide feedback

Information Collected Automatically

When you visit our Website, we automatically collect:

• Device and browser information: IP address, browser type and version, operating system, device identifiers
• Usage data: Pages visited, time spent on pages, links clicked, referring website, date and time of visit
• Location data: General geographic location based on IP address

This information is collected through cookies and similar tracking technologies as described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Send you newsletters, blog updates, and marketing communications (with your consent)
• Analyze and improve our Website performance and user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information about your use of the Website.

Cookies We Use

• Essential cookies: Enable basic Website functionality
• Analytics cookies: Google Analytics tracks how visitors use our Website (pages viewed, session duration, bounce rate)
• Advertising cookies: Google Ads tracks ad performance and enables remarketing

Managing Cookies

Most browsers accept cookies automatically. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some Website features may not function properly without cookies.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
To opt out of Google Ads personalization, visit: https://adssettings.google.com

Other Tracking Technologies

• Web beacons and pixels: Small images embedded in our Website and emails to track opens, clicks, and conversions
• Local storage: HTML5 and similar technologies that store information on your device

4. How We Share Your Information

We share your information with:

Service Providers

• Google LLC: Google Analytics (website analytics), Google Ads (advertising and remarketing), Google Maps (location services on our contact page)
• Imgix: Image hosting and optimization
• Vercel Inc.: Website hosting and content delivery
• Supabase Inc.: Blog content management system

These service providers are contractually obligated to use your information only to provide services to us and to protect your information.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Your Privacy Rights

All Users

You have the right to:

• Unsubscribe from marketing emails via the unsubscribe link in each email
• Request access to the personal information we hold about you
• Request deletion of your personal information (subject to legal retention requirements)
• Request correction of inaccurate information

To exercise these rights, contact us at hello@goquantive.com.

California Residents

The California Consumer Privacy Act (CCPA) provides California residents with additional rights:

Right to Know: You can request details about the personal information we have collected about you in the past 12 months, including:

• Categories and specific pieces of personal information collected
• Categories of sources from which information was collected
• Business or commercial purposes for collection
• Categories of third parties with whom we share information

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell personal information. You have the right to opt out if our practices change.

Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Shine the Light: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

To submit a CCPA request, email hello@goquantive.com with "California Privacy Rights" in the subject line. We will respond within 45 days.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions: 3 years from submission date
• Newsletter subscribers: Until you unsubscribe
• Analytics data: 26 months (Google Analytics default)
• Cookie data: As specified in individual cookie settings (typically 30 days to 2 years)

7. Children's Privacy

Our Website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, contact us at hello@goquantive.com.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party websites and services not operated by us. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date. Material changes will be communicated via a prominent notice on our Website or by email to registered users. Your continued use of the Website after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Quantive Advisors, LLC

Email: privacy@goquantive.com

Website: https://goquantive.com/contact

For California privacy requests, include "California Privacy Rights" in the subject line.